Across healthcare, the first interaction with a patient begins with a phone call. For decades, those calls have been the front door of patient access, the place where care begins. Yet phones have ...
Adopting Artificial Intelligence Call Center tools addresses major service challenges. Metrigy estimates AI will handle 65.7% of customer inquiries by 2025, and centers without AI will need 2.3x more ...
SAN FRANCISCO, CA, UNITED STATES, July 31, 2025 / EINPresswire.com / -- The global contact center industry is experiencing a fundamental transformation as cutting-edge artificial intelligence call ...
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