Mouse and keyboard problems in Windows - Microsoft Support
Troubleshoot problems you might be having with your mouse or keyboard, or other wireless device in Windows.
I tried all of the mouse trouble shooting suggestions and my mouse ...
Dec 6, 2025 · I have tried all of the trouble shooting suggestions you have provided but my mouse still doesn't work. I have tried several different wireless mice (3) and get the same results. Batteries are …
My mouse is not working - Microsoft Q&A
Oct 17, 2024 · My mouse works but I can't scroll with it, so I have a new mouse and I would like to remove this one and install the new one.
Troubleshoot problems with your Surface mouse or keyboard
If your Surface or Microsoft mouse or keyboard isn’t working, doesn’t appear in the list of Bluetooth devices when you pair the mouse, or you see an error message during pairing, here are some …
What to Do if Your Mouse Isn't Working | Microsoft Surface
Mar 5, 2024 · You're in the middle of an important task on your laptop, and suddenly, your mouse stops working. While this is undoubtedly frustrating, you don't have to worry: discover simple steps to get …
Mouse not recognized when plugged in! - Microsoft Q&A
Aug 18, 2025 · This usually means Windows failed to enumerate the mouse on your laptop’s USB controller. Since the mouse works on other PCs, focus on the laptop’s USB stack, power settings, …
mouse not working on laptop after windows update
Dec 1, 2025 · After a Windows update, the mouse driver or touchpad settings sometimes don’t load correctly, which can cause it to stop working. Let’s start with a quick check: can you confirm if the …
Wireless Mouse not working in Windows 10 - Microsoft Q&A
Sep 11, 2020 · I'm Greg, an installation specialist, 10 years awarded Windows MVP, and Volunteer Moderator, here to help you. I will give you everything that works to troubleshoot a mouse.
How to repair the bluetooth mouse connection in my widows 10, it ...
Aug 3, 2025 · Is your Windows 10 fully updated, and do you see any warning icons in Device Manager under Bluetooth or Mice? In the meantime, here are the steps you can try to repair the connection:
Mouse doesn´t work properly with Windows (FIXED)
Jul 10, 2025 · Let me know if you'd like help testing the mouse behavior in Safe Mode or using any tools. If the issue persists, it could be very helpful for further analysis if you can provide additional …